The portal for insured persons at a glance: Your options and advantages with ProfondConnect.
How to register for ProfondConnect
Use ProfondConnect to simulate and request purchases and withdrawals. You’ll also find your insurance certificate directly in the portal and you can request your current certificate at any time.
With ProfondConnect, you’ll have a handle on your pension at all times thanks to:
- Access to your pension certificate
- Overview of your basic data
- Information about your occupational pension (e.g. savings and risk contributions, expected retirement capital, etc.)
- Order a pension certificate as of a certain reference date
- Simulations for purchases, salary changes, retirement, early withdrawal to purchase a home
- Request a purchase
- Request an early withdrawal to purchase a home
- Contract form for your questions
Your advantages with ProfondConnect:
You have a handle on your pension
Extensive self-service options help you to manage your pension yourself and plan it in a forward-looking manner. For example, you can see the impact of a purchase or early retirement on your pension.
Access to current data
You have a complete overview and thus control over your data at Profond. You can also order a current pension certificate as of a certain reference date at any time.
Accessible at all times and from anywhere
Your documents and information about your pension are accessible at all times and from anywhere.
Stored safely
Your details and documents are encrypted end-to-end and stored in a data centre in Switzerland. Two-factor authentication provides additional security.
Current information is sent directly to you
Your documents and information about your pension fund are sent to you directly in the portal via your digital mailbox. You are informed about new messages via an e-mail notification
More information about ProfondConnect
Questions and answers about digitalisation
The ProfondConnect insured person portal makes your occupational pension provision clearer. In addition to the current pension certificate, you will find further information about your pension fund and can simulate a series of questions. For example, they directly see the effect that a change in wages, a purchase, retirement or early withdrawal for home ownership promotion brings about. The application to carry out these actions can also be submitted directly via the portal.
The access data for the portal will be available at the end of February 2021, together with your insurance certificate. Please note that your personal code is only valid for 180 days, after which a new code must be requested. Request your free login for the insurance portal here.
The insurance certificate will be provided electronically in the portal.
With digitisation, insurance certificates will only be made available in the portal. Unfortunately, it is not possible for us to print and send individual certificates or documents.
In order to receive your insurance certificate and other documents, you need access to ProfondConnect. You are free to choose the e-mail address you use to access your account. If you do not have a mobile phone, it is also possible to send the activation code to your Swiss land line. The code will then be read to you on the phone.
For privacy reasons, it is your responsibility to manage your account. You can control access to your data via your login data. You can change your password and e-mail address in the user management area.
To be able to use ProfondConnect in the best possible way, we recommend using the Google Chrome or Microsoft Edge Chromium browser. Microsoft has discontinued support for Internet Explorer 11. This can increasingly lead to problems, meaning for example that certain ProfondConnect functions cannot be accessed. Various browsers can be downloaded directly from the web and installed.
Do you have any other questions?
Do you require further information about digitalisation? Please get in touch with us – we are at your service.